Investigating availability issue

Incident Report for Thought Industries

Resolved

This incident has been resolved.
Posted Jul 16, 2025 - 11:02 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 16, 2025 - 09:59 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 16, 2025 - 09:52 EDT

Update

We believe we have identified the root cause and are working on releasing a fix.
Posted Jul 16, 2025 - 09:52 EDT

Update

We are continuing to investigate this issue.
Posted Jul 16, 2025 - 09:30 EDT

Investigating

We are actively investigating availability issues
Posted Jul 16, 2025 - 09:28 EDT
This incident affected: US - Platform and EU - Platform.