Intermittent Site Slowness

Incident Report for Thought Industries

Resolved

We have resolved the issue regarding site slowness and can confirm full functionality has now been restored.

Posted Sep 16, 2021 - 16:53 EDT

Monitoring

A fix has been implemented and we are now monitoring the results.

Posted Sep 16, 2021 - 16:22 EDT

Investigating

We're investigating some reports around issues with site slowness for a small number of our customers. We are currently investigating and will provide updates as soon as we have them.

Posted Sep 16, 2021 - 15:30 EDT

This incident affected: US - Platform.