US and EU instances can't be accessed

Incident Report for Thought Industries

Resolved

This incident has been resolved.
Posted Mar 18, 2026 - 14:57 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 18, 2026 - 14:31 EDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 18, 2026 - 14:16 EDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 18, 2026 - 13:49 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 18, 2026 - 13:21 EDT

Investigating

We’re aware of an issue that’s currently affecting access to the platform. Our Engineering team is reviewing the situation and working diligently to resolve it. Updates will be posted here as they become available.
Posted Mar 18, 2026 - 13:07 EDT
This incident affected: US - Platform and EU - Platform.
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